Frequently Asked Questions
Find answers to common questions about our home essentials
What materials are used in your furniture?
We prioritize sustainable, high-quality materials including FSC-certified wood, organic cotton, and eco-friendly foams to ensure longevity and comfort.
Do you offer fabric swatches?
Yes, we offer complimentary swatch kits so you can experience the texture and color of our textiles in your own home lighting before purchasing.
Is assembly required for your products?
Most of our larger furniture pieces arrive fully assembled. For items requiring assembly, we provide detailed instructions and all necessary hardware.
How do I care for my Medley products?
Each product comes with a specific care guide. Generally, we recommend vacuuming upholstery regularly and using a damp cloth for wood surfaces.
Can I customize the dimensions of a sofa?
Many of our collections offer modular configurations. Please contact our design team for specific customization requests.
Are your products covered by a warranty?
Yes, we offer a limited lifetime warranty on frames and a 5-year warranty on cushions and mechanical parts.